Return & Refund Policy Generator
Create a clear return and refund policy for your store in seconds. Fill in your details and copy the generated text into your store.
Your Details
How long refunds take once received
Your Policy
Return & Refund Policy Thank you for shopping at our store. We want you to be completely satisfied with your purchase. If you are not, we are here to help. RETURNS You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required. REFUNDS Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error. EXCHANGES We replace items only if they are defective or damaged. If you need to exchange an item for the same product, contact us at our support email. RETURN SHIPPING You are responsible for return shipping costs unless the item arrived damaged or incorrect. Shipping costs are non-refundable. CONTACT US If you have any questions about returns or refunds, contact us at our support email.
This generator produces a starting template, not legal advice. Review it (and have a professional check it) before publishing to make sure it fits your business and local laws.
What to Know About Store Policies
Why every store needs this
Clear store policies build trust, reduce support tickets and disputes, and are required by most payment processors and app platforms. A customer who can find your policy is far more likely to buy with confidence.
Make it yours
This template covers the common ground, but every business is different. Edit the wording to match how you actually operate, and have a professional review it for your jurisdiction before publishing.
Policies and pricing
Strong policies and competitive pricing both reduce the friction that loses sales. Once your store basics are set, the next lever is making sure your prices stay competitive — which is where Price Patrol helps.
Got the Basics? Now Stay Price-Competitive
With your store policies in place, Price Patrol keeps your prices competitive — monitoring rivals and alerting you the moment they change.
Install Price Patrol FreeFree plan available. No credit card needed.